An independent, free guide · Public sources only · No people lookupsOur rules →
Case file 04 · Scam Texts and Emails

Check the message before you click

How to verify a suspicious text or email with open sources (sender, links, look-alike domains, official alerts), the common package, toll, bank and benefits scams, and where to report them.

Lawful purpose: protecting yourself and others from fraud by checking messages you received, and reporting scams.

A woman at a kitchen table pauses over a text on her phone, a printed bank statement and an open laptop beside her.
Exhibit 04 · Scam Texts and EmailsPhone, bank statement, open laptop
01 · What it is

Scam Texts and Emails, in plain words

A scam message is designed to make you act before you think: a parcel held for a small fee, an unpaid toll, a locked account, a benefits problem. Every one of them can be checked with public information in a few minutes, without clicking anything in the message.

The open-source habit is simple. Do not trust the message to tell you who sent it. Look at the real sender address or number, look at where the link really goes, compare the web address letter by letter with the organisation's real one, and look for the organisation's own warning page about that exact scam.

When it is a scam, reporting it helps the next person. In the US you can forward a scam text to 7726 (SPAM) and report fraud to the Federal Trade Commission.

02 · The steps

How a careful researcher does it

  1. 1Stop and do not tapDo not click, reply or call a number in the message. A real organisation will still be there in ten minutes.
  2. 2Read the real senderLook at the full email address or number. A bank does not write from a free email account, and a long or foreign number is a warning sign.
  3. 3Check the link targetOn a computer, hover over the link; on a phone, press and hold to preview it. Compare the domain with the official site you type in yourself.
  4. 4Confirm, then reportGo to the organisation's real site or app on your own. Then forward texts to 7726 and report fraud at ReportFraud.ftc.gov.
03 · Is this lawful?

The purpose, the law, the line

Is this lawful and ethical?Read before you search
FineChecking messages you received
FineLooking up an organisation's official scam warnings
FineReporting scams to carriers and the FTC
The law that appliesReporting to your carrier, the FTC or the FBI's Internet Crime Complaint Center is always lawful. Replying to scammers to 'get back' at them is unsafe and can break the law.
Not here, not everNever try to break into a scammer's site or account
Not here, not everNever publish the private details of someone you believe is a scammer
Laws differ by country and state, and this is not legal advice. The full rules are on our ethics and rules page.
04 · The guides

9 guides in this case file

  • 01
    Scam text messages: how to check one before you clickSender, links, look-alike domains and official alerts.
    In writing
  • 02
    USPS scam text: the parcel fee message, checkedAgainst the Postal Inspection Service's own warnings.
    In writing
  • 03
    DMV and toll text scams: the tells and the official warningsFake fines, fake tolls, and how to report them.
    In writing
  • 04
    Coinbase text scam: how to verify a security alertWhat the company says it never asks. Anti-scam only.
    In writing
  • 05
    Venmo text and call scamsHow to verify inside the app, and where to report.
    In writing
  • 06
    Report a scam text: 7726, the FTC and your carrierWhere each report goes and what happens next.
    In writing
  • 07
    Social Security scam emails: the tellsWith the SSA Inspector General's guidance.
    In writing
  • 08
    How to spot a phishing email with open sourcesHeaders, sender domain, link targets, look-alikes.
    In writing
  • 09
    Email scam checker: free ways to check a senderDated notes on each method and tool.
    In writing

Guides marked “In writing” are being researched and checked. Each one names its lawful purpose first and dates every tool it mentions.

05 · Sources

Official and primary sources

Osintian is not affiliated with any organisation listed here.